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Reputation Management Insights
This analysis applies 996 Advisors’ Reputation Risk Framework, which assesses narrative momentum, influence, and stakeholder perception.
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Embracing Canada's Pipelines, Sidelining Green Goals
Canada's Pipelines used to be ignored, but we have recently changed our tune. From Jan 2023 to May 2025, Canadian perceptions of pipelines shifted sharply, favouring economic gains over environmental protections. Data shows pipelines are now seen as an economic lifeline, fueled by U.S. tariff threats and Alberta’s savvy advocacy. While this strengthens Canada’s energy security, it marginalizes climate concerns and Indigenous rights, highlighting a missed chance to balance eco

Laurel Ostfield
May 22, 20253 min read


Did Mark Carney's Visit to the White House Help His Reputation? AI Sentiment Analysis Suggests Yes
The White House Mark Carney’s White House visit on May 6, 2025, generated significant buzz. 996 Advisors ran an AI sentiment analysis of over 475,000 pieces of content from the past 24 hours to asses if public perception of the visit was a success: Sentiment analysis reveals mixed public opinion on Mark Carney's White House visit, with the most positive reactions from news outlets (79.9%) and Reddit (66.1%), while Twitter shows the highest negative sentiment (47.7%). Traditio

Laurel Ostfield
May 7, 20252 min read


2025 Canadian Election: Clash of the Platforms
Dive into the final week of the 2025 Canadian election with our in-depth analysis of the Liberal and Conservative platforms. Explore the controversies, social media dynamics, and trust issues shaping voter decisions.

Laurel Ostfield
Apr 23, 20253 min read


2025 Canadian Election Leaders’ Debate: Tariffs & Interruptions
The 2025 Canadian federal election campaign reached a critical juncture with the English-language Leaders’ Debate on April 17, 2025. As Liberal Leader Mark Carney, Conservative Leader Pierre Poilievre, NDP Leader Jagmeet Singh, and Bloc Québécois Leader Yves-François Blanchet faced off, Canadians took to social media platforms to voice their reactions. By tracking conversations on X, Bluesky, and Reddit under hashtags #Debates2025 and #Debatdeschefs, we captured a sampling of

Laurel Ostfield
Apr 17, 20253 min read


Canadian Election 2025: French Language Debate or Sunday Family Supper
The Canadian French Language Debate: A Civil Exchange of Ideas The recent French language debate among Canadian political leaders was described by some French-language commentators on social media as resembling a Sunday family supper—a setting where polite, wide-ranging discussions unfold with diverse perspectives. This characterization aptly captures the tone of the debate, which was marked by civility and a lack of significant controversy. To assess Canadians’ reactions to

Laurel Ostfield
Apr 16, 20252 min read


Canadian Election 2025: Division Escalates
Canada’s election sees “traitor” mentions hit 28K, targeting Carney most. Separatist talk surges, threatening unity.

Laurel Ostfield
Apr 8, 20253 min read


Canadian Election 2025 – A Tale of Two Electoral Parties
Conservatives focus on attacking Carney, while Liberals defend Canada from Trump. Both parties need to pivot to key voter concerns.

Laurel Ostfield
Apr 1, 20254 min read


Traitor Talk: Is the Canadian Election Becoming Less Polite?
Are Canadians Becoming Less Polite? Canada’s election season has kicked off, as the three major parties roll out their platforms and pitch their leaders as the nation’s next big hope. From bold promises to sharp jabs, the race is heating up fast. We’ll be diving into the action—breaking down which messages are striking a chord with voters, which attacks are landing, and which policies are picking up steam. We want to know what’s resonating with voters—and whether a nastier

Laurel Ostfield
Mar 24, 20252 min read


What’s Shaping Public Perception and is Grok Becoming a Source of Truth in the Upcoming Canadian Election
AI's idea of what a Canadian election looks like! With a federal election on the horizon, the three major political parties are ratcheting up their campaigns. With Carney now installed as the new Liberal leader, we wanted to see how the parties’ messaging strategies are battling it out in the social sphere. Each party will be working to position their leader as the most effective choice against an aggressive Trump presidency with a platform that can build a more resilient eco

Laurel Ostfield
Mar 13, 20253 min read


Trump & Mike Myers: The Power of Video
Canadians defiant in the face of Trump tariffs The conversation around Canada potentially becoming the 51st state has been reignited by recent events. Trump's Congressional speech, Trudeau's response to tariffs, Homeland Security Director Kristi Noem's comments referring to Canada as the 51st state, and even Mike Myers' "elbows up" call on SNL have stirred strong reactions. Trump's March 3 announcement of 25% tariffs on Canadian products, prompting retaliatory measures and st

Laurel Ostfield
Mar 4, 20253 min read


Trolling and Shopping: What Canadians are saying about the 51st state on BlueSky and Reddit
From Trolling Trump to National Pride, Canadians Speak Out on Being Called the 51st State In honour of Canada’s 4 Nations overtime win last week, we took a quick look at how the conversation played out online. Just before the Thursday game, both White House Press Secretary Leavitt and Trump himself on Truth Social took the time to troll Canada in the upcoming finals, again calling Canada the “51st state”. But, immediately after McDavid’s overtime goal, Canadians flipped the s

Laurel Ostfield
Feb 25, 20253 min read


The Crack in the Wall: What Canadians are Saying on Social Media About Trump's 51st State Proposal
Learn how predictive reputation analysis and AI-powered insights help brands anticipate and manage risk in the 51st state conversation

Laurel Ostfield
Feb 19, 20253 min read


Global Reputation Managers Need to Know What Reputation Risks Are There?
There are a number of different definitions of reputation risk , but at its core, it rests on how the stakeholders you care about perceive you company. Do they think you are doing the right thing or not. Defining "the right thing" is where things get complicated in global reputation management because it will differ across stakeholders. If you are working across different countries, it becomes even more difficult as values and culture will also influence their perspective. I

Laurel Ostfield
Dec 18, 20244 min read


How to Mitigate Reputation Risk | Predictive Reputation Analysis & Monitoring
What is Reputation Risk Management? Reputation is how a company is perceived in the eyes of its different stakeholders. Always recognized as important, corporate reputation is still seen as nebulous because its business impact is difficult to measure and accountability is often decentralized across the organization. How to Manage Reputation Risk Companies who have a clear grasp of their reputation risk are assessing it in the context of the business environment they are o

Laurel Ostfield
Oct 29, 20243 min read


What is Reputation Risk?
What is Reputation and why should all companies care about it. Global reputation management is how a company is perceived in the eyes of its different stakeholders across borders and markets. Always recognized as important, corporate reputation is still seen as nebulous because its business impact is difficult to measure and accountability is often decentralized across the organization. Companies who have a clear grasp of their reputation risk are assessing it in the context

Laurel Ostfield
Oct 23, 20243 min read


White Paper: ESG Communications in a Polarized World
October 2024 Introduction Only a few years ago, MNCs who were first to market with their net zero and climate announcements were met...

Laurel Ostfield
Sep 30, 20245 min read


Beware the Reputation Risk from Within
When employees become so disillusioned they turn into whistleblowers, their ability to cause reputational damage should not be underestimated. Let's explore why employees are the forgotten stakeholder group when it comes to reputation risk, and why it is harder to manage and track reputation risk from within. When accusations come from internal voices, they have a lot more credibility since employees are deemed to have inside knowledge on what the company is actually up t

Laurel Ostfield
Aug 12, 20242 min read


Announcement: 996 Advisors Appointment as Senior Research Fellows
996 Advisors Co-founders Laurel Ostfield and Emmanuel Caisse have been appointed Senior Research Fellows of The Conference Board's China...

Laurel Ostfield
Jul 11, 20241 min read


My Biggest Data Goofs
PR performance is a hot topic with many of our clients trying to find ways to demonstrate value to their boss. I have spent about a decade on this journey and am sharing where I goofed up so you can learn from my mistakes. Much of my learning has been incorporated into our Reputation Risk Framework. If you want to dig deeper into real-world applications, I suggest you check it out. Sharing too many performance metrics with the President. My heart was sinking because I cou

Laurel Ostfield
Jun 21, 20242 min read


Top 5 Reputation Risk Blind Spots
Here are 5 common blind spots that are causing companies to incur reputation damage. Being swayed by trends to comment on topics that have little to no connection to the company's mission or value. ---> Leaves the company vulnerable to making a misstep because they don't have all the facts or knowledge, and sets an expectation the company will take action on the issue. If no action is forthcoming, then the reputational impact is worse. 2. Letting the opinion of the lo

Laurel Ostfield
Jun 11, 20242 min read
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